Shipping policy

Grenadier Works parts and accessories
Ship from our base in Los Angeles, California. Orders are packed within 1 to 2 business days and sent by USPS, UPS or DHL, whichever suits your parcel best. Most US deliveries arrive 2 to 5 business days after dispatch. US standard shipping is a flat $8.95 per order.

Made-to-order and personalised items
Medallions, engraved cards, plaques, key fobs and other personalised items are made in house to your order. Allow up to 7 business days for production before dispatch. If you’ve ordered these with other parts, we’ll ship everything together unless you ask us to send the in-stock items first.

Free US shipping
Forum members get free standard shipping on Grenadier Works orders of $75 or more to the contiguous US. Check out with the email on your theINEOSforum.com account, or join the forum free. Everyone else gets free standard shipping on US orders of $95 or more. Everything in your order counts towards the $95 and ships free, including apparel and other printed items.

Printed merchandise
Apparel, mugs, prints and other printed items are made to order by our print partner and ship separately from any parts in the same order. Allow a few business days for production before dispatch. Shipping for these items is shown at checkout. It is free on US orders of $95 or more ($75 for forum members).

Partner brands
Products from partner brands such as Vision X, Jackery and Goose Gear ship direct from the manufacturer, with shipping included in the price. They may arrive separately from the rest of your order.

Pre-orders and backorders
Some items can be ordered before stock arrives. These ship as soon as the batch lands, and we'll email you with a ship date.

International orders
We ship many Grenadier Works items worldwide by DHL Express, USPS International or UPS Worldwide Expedited, with the rate calculated at checkout. Your country may charge import duties or taxes on delivery.

Tracking and questions
You'll get a tracking link by email as soon as your order ships. For anything else, email admin@theineosforum.com.